Calgary Residents Alerted to Snow Removal Scam Concerns

Snow-Go Under Scrutiny in Calgary

As winter blankets Calgary, concerns have emerged about potential scams in the snow removal industry. Residents have reported troubling experiences with a company called "Snow-Go" (snowgo.net), which allegedly accepted seasonal payments of $650 but failed to deliver the promised services. This issue has highlighted the vulnerabilities consumers face during Calgary's snowy months.

Consumer Protection in Focus

Calgary's bylaws mandate that property owners clear snow from sidewalks within 24 hours of snowfall, with fines for non-compliance. However, reports suggest "Snow-Go" has exploited this requirement by refusing services due to anticipated future snowfalls, citing a lack of workers, and denying refunds to dissatisfied customers. Many victims, including seniors, feel misled and financially strained.

In response to these allegations, the importance of the Alberta Consumer Protection Act has been underscored. This legislation protects consumers from unfair business practices, ensuring they are only charged for agreed-upon services. Residents are encouraged to file complaints with Service Alberta if they suspect violations.

Consumer advocates, like the Better Business Bureau, advise vigilance. They recommend obtaining multiple estimates, securing detailed contracts, and verifying a company's reputation before committing. As Calgary navigates these challenges, the focus remains on strengthening consumer awareness and enforcing existing protections to prevent further exploitation.